FreeBTT Payments
Refund Policy
Last updated: 4 August 2026
1. Web Purchases
If you paid directly through the FreeBTT website and cannot access the paid features, contact us within 7 days at [email protected]. Include your payment email and a short description of the issue.
2. App Store Purchases
Purchases made through Apple App Store or Google Play are handled by those stores. Please request refunds through the store account used for purchase.
3. Eligible Refund Cases
We review refund requests for duplicate payments, technical access failures, accidental purchases reported promptly, or cases where required paid access was not delivered.
4. Non-Refundable Cases
Refunds may be declined after substantial use of paid access, after the access period has ended, or where account activity shows the service was delivered as described.
5. Processing
Approved web refunds are returned through the original payment method when possible. Processing time depends on the payment provider or app store.